Terms of Use

1. Website operator and scope

This website is operated by Splash Lab Hong Kong Limited ("Splash Lab", "we", "us"). These terms concern access to and use of splashlab.ai as a company information website. By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please stop using it.

These terms do not govern a paid engagement, a customer demo under a separate agreement, or a future Kenna product account. Those activities require their own applicable agreements.

2. Product information and demo requests

Splash Lab is building Kenna, an AI-native advertising system. Descriptions of planned capabilities, workflows, and channels express our development direction; they are not promises of availability, delivery dates, or performance. This website does not itself execute advertising campaigns or connect to your advertising accounts.

A Request Demo link opens your email application. Sending a request does not create a customer account, purchase, service contract, or guaranteed right to a demo. We will discuss availability and any separate arrangements with you.

3. Permitted use

You may view the website and share links for lawful personal or business evaluation. You must not attempt unauthorised access, interfere with the site, introduce malicious software, impersonate another person, or use the website in a way that infringes others’ rights. Automated access must not bypass access controls or disrupt service.

4. Intellectual property

The website’s original text, design, branding, and other content belong to Splash Lab or their respective owners and are protected by applicable intellectual-property laws. Viewing the website does not transfer ownership or grant a licence to commercialise its content. Please contact us for permission to reuse material beyond uses permitted by law.

Third-party names and marks, including Meta and Google, belong to their respective owners. Their mention identifies intended channels and does not imply a partnership, endorsement, certification, or currently available integration.

5. Information you send us

Please provide accurate information and send only material you are entitled to share. Do not send credentials, unnecessary personal data, or confidential client information through an unsolicited enquiry. An initial email enquiry does not by itself create a confidentiality agreement; please arrange any necessary confidentiality terms before sharing sensitive business material.

You retain rights in materials you send. We may use them as reasonably needed to review and respond to your enquiry. Personal data is handled under our Privacy Policy.

6. External services and links

External websites and services are operated by their respective providers under their own terms. We do not control their content, availability, or practices. A link or reference is not an endorsement. Your use of email software to contact us is also subject to the relevant provider’s terms.

7. Accuracy, availability, and advertising outcomes

We aim to keep website information accurate, but it may contain errors or become outdated. We may update content or suspend access for maintenance, security, or other operational reasons. To the extent permitted by law, the website is provided as available without a guarantee of uninterrupted operation or fitness for a particular purpose.

Website information is general company and product information, not individual legal, financial, or advertising advice. Advertising outcomes depend on many factors. We do not guarantee revenue, conversion rates, return on advertising spend, or other results.

8. Responsibility and mandatory rights

To the extent permitted by applicable law, Splash Lab is not responsible for indirect or consequential loss arising from use of, or inability to use, this informational website. Any liability restriction applies only where lawful and reasonable in the circumstances.

Nothing in these terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. These terms do not remove mandatory consumer protections or other rights that applicable law gives you.

9. Governing law and disputes

These terms are governed by the laws of the Hong Kong Special Administrative Region. Subject to any mandatory rights or jurisdiction rules that apply to you, the Hong Kong courts have non-exclusive jurisdiction over disputes concerning these terms. Please contact us first if you have a concern so we can try to resolve it.

10. Changes, interpretation, and contact

We may revise these terms by posting an updated version and revised date. Revisions apply prospectively; they do not replace a separate signed agreement or remove accrued rights. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Questions or permissions requests: contact@splashlab.ai. Website operator: Splash Lab Hong Kong Limited.